30 Days Return Policy
We aim to make every piece of personalized clothing as special and memorable as the moment it commemorates. If your item arrives damaged, incorrectly designed, or isn’t what you expected, please contact us immediately, and we’ll work to ensure your satisfaction.
RETURN POLICY
- Standard Items: New, unworn items can be returned within 30 days of delivery.
- Personalized Items: These are one-of-a-kind and will incur a 50% restocking fee upon return.
- Shipping Fees: Non-refundable. Even if you received free or discounted shipping, we still incur the shipping cost for every order, and thus, we do not refund the original shipping cost.
- Remote Fees: Non-refundable and will be deducted from the refund when returning goods.
CANCELLATION & MODIFICATION POLICY
- How to Cancel: Contact us [here] with your order number and the changes you’d like to make. We’ll confirm once the modification or cancellation has been processed.
- Free Cancellation/Modification: Within 2 hours after submitting the order.
- Restocking Fee: More than 2 hours after submitting the order, a 70% restocking fee applies as the order is already in production.
We will process your request promptly and strive to meet your needs. If you have any questions, please feel free to contact us.