General Guidelines
To ensure your package is delivered correctly and on time, please ensure your address is accurately entered, and include your full proper name. Incorrect addresses or names can lead to delays or cancellations. We are not responsible for lost, misplaced, or incorrectly delivered shipments due to incorrect address information provided at the time of purchase.
Shipping and Handling
- Free Shipping on All Orders
- Order Processing: 3-5 business days
- Shipping : Typically 7-12 business days
- Allow up to 3-5 days for tracking info(sent to your email). Free shipping is available worldwide. We reserve the right to cancel an order if there is an unexpected or unusual increase in shipping rates.
- Typical shipping time is between 14-28 business days.
Free worldwide shipping is available. We reserve the right to cancel orders if there is an unexpected or unusual increase in shipping rates. Expedited delivery is available at an additional cost. While shipping is free to you, it is a significant expense for us, and we use low-cost shipping options to keep your costs down.
For multiple items, you may receive more than one package and at different times due to our various supply chains and stock availability.
Note for U.S. Shipping: USPS is experiencing delays, which may affect delivery times.
Cancellation of Orders
Orders can be canceled until they are placed with a carrier for delivery. Once an order is in transit, it cannot be canceled.
Tracking and Deliveries
All orders will have a tracking number provided by the carrier. We will send tracking numbers as they are received, but they are subject to change.
We do not accept responsibility for packages reported as delivered by the carrier and do not issue refunds or credits for such packages.
Reserved Rights
To protect our customers from fraud, we may require a common billing and shipping address.